Consumer Complaints Down in Wisconsin

Mon, Aug 30, 2010

Blog

New numbers released from the Wisconsin Department of Agriculture, Trade and Consumer Protection show that consumer complaints dropped 10 percent last year. WisconsinWatch.org posted a story about the drop on its website, which included this snippet:

DATCP Division of Trade and Consumer Protection Administrator Janet Jenkins wrote in an e-mail that it’s impossible to suss out the reason for the drop.

“Hopefully, the decrease is a sign of success; that our educational outreach efforts are working and more Wisconsin consumers have the information they need to make smart decisions,” Jenkins wrote.

Despite the decrease for Wisconsin, more than half of consumer agencies surveyed nationally reported an increase in complaints from 2008 to 2009, according to the 2009 Consumer Complaint Survey Report released in July by three national consumer protection groups.

Not surprising, telemarketers were the No. 1 aggravations for Wisconsin consumers.

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